FAQ

Screen Protector Installation Instructions

Note: Failure to follow instructions may lead to permanent loss of functionality of the screen protector or damage to the screen the protector is being applied to. ROTA America, Inc. disclaims any liabilities associated with misuse or misapplication of these products.

Tools: -Micro-fiber cloth or thumb-sized cleaning pads (included in most products)
-Clean water
-Tape (preferably scotch tape or cellophane packing tape; stronger tapes may damage your tape if they are too sticky)

Stage One: Preparing the Screen
1.  Dampen part of the micro-fiber cloth and use it to clean your LCD screen.

2.  Wipe the screen a second time with the dry portion of the cloth to dry the screen and to remove any leftover smudges. *Note: for mobile phone screen protectors, use the included thumb-sized cleaning pads to wipe the screen instead.

3.  Use pieces of scotch tape to remove any remaining residual dust or particulates. Many of our protectors also include an adhesive dust isolation sheet, which is a clear adhesive sheet with a yellow waxpaper backing. You can attach this sheet to the screen, then remove it to grab any remaining dust on the screen right before continuing installation. Do not continue to Stage Two unless the screen is entirely clean!

Stage Two: Preparing your new Screen Protector
4.  Peel one or two inches of the Screen Protector from its backing. Note: If you’re not sure which is which, the Screen Protector has mild silicone glue on one side, while it’s backing does not. Any labels, tabs, or wings (in certain models) will be on the backing, not the Screen Protector. Avoid folding or creasing the screen protector.

5.  Align the exposed part of the Screen Protector’s glue with a corresponding edge of the screen; i.e. if you’re uncovering the left edge of the Screen Protector, place it against the left edge of the screen. The sticky side of the Screen Protector should be touching your screen, and the backing will be between the Screen Protector and the screen. (*See the tutorial videos for an example of what this procedure looks like)

6.  Once your inch of exposed Screen Protector is properly aligned to the screen, press it into that edge, and use one hand to keep the rest of the protector suspended in the air while your other hand helps keep the protector attach to the screen.

7.  When the first section is attached properly, continue the installation by exposing a few more inches of the Screen Protector, pushing them onto the screen, and pushing out air bubbles as they appear. If the air is very dusty, this will not ruin your protector, because its glue can be cleaned using cellophane tape.

8. If your Protector has air bubbles after the protector is fully attached, you can normally push them off towards the edge of the screen to remove them. If they do not move when pushed, you may need to clean the screen with cellophane tape to remove the dust that is causing the air bubble.

Stage Three: Trouble-shooting FAQ
Q. How do I peel away the screen protector to reset it or remove it?
A. To peel off the screen protector, use a plastic sheet, such as the backing that peels off the screen protector or a clean overhead projector sheet. Slide the edge of the plastic sheet under a corner of the applied protector you wish to remove until it catches, and use the plastic sheet to stick to and peel back the protector. Alternatively, you can use a piece of tape attached to the corner of the screen protector; leave a longer tail unattached to the screen, and use it to help lift the protector off of the screen. If you want to store the screen protector, use a plastic sheet to cover the sticky side of the screen protector. This will stop any dust from accumulating on it.

 

Q.  What do I do if these air bubbles don’t go away?
A.  To remove stubborn air bubbles after installation, use tape or a plastic sheet to partially lift the Screen Protector’s area with air bubbles off of the screen. Let the protector reattach slowly as you use one hand to push out air bubbles as they reappear, and continue to reattach until the protector is fully installed again. This should remove the more stubborn air bubbles. If there is dust or other particulates on the protector, look at the next question for more specific help.

 

Q.  Dust is trapped between my Screen Protector and my screen! What do I do?
A.  If there is dust between the screen and the Protector after installation, the following repair steps are recommended:
1.  First, you’ll need to get some Scotch tape or clear cellophane packing tape.

2.  Partially peel up the dusty area of the Screen Protector, starting with the edge or corner closest to the dust area. Do not fully remove the protector from the screen.

3.  Use your cellophane tape (with the sticky side exposed outwards) to remove dust from the Screen Protector and the screen, exposing only the affected areas of the Protector.

4.  Once finished, put the Screen Protector back in place. Remember push out any air bubbles as the protector attaches.

 

Q.  What do I do if the screen protector leaves residue?
A.  Though quite rare, it is possible that the screen protector may leave some residue after removal. This is easily remedied by using a piece of scotch tape to remove the residue from your screen, or dampening a cloth and wiping the screen while your device is turned off. Do NOT try to use soap and water on the screen or on the screen protector, as it may get into your electronic device and damage it, or ruin the clarity of your screen protector. Do not spray the screen directly with any cleaning fluids, if possible; instead, spray the wiping cloth to dampen it, then wipe the screen..

 

If you have problems with installation outside the scope of this FAQ, or believe our products were defective upon your purchase, please contact us.

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